Conflict is a part of life. The ability to resolve a conflict is an essential interpersonal skill.

There are different approaches to conflict resolution. Many believe that there are five options: avoidance, accommodation, competition, compromise, and collaboration.

There is no approach that’s best. It really depends on the type of conflict that you’re experiencing. Different approaches work well in different situations. But understanding yourself and knowing more about the different approaches to conflict resolution will help you to handle conflict more effectively. It will help you to think reasonably and flexibly, and choose the approach that best fits the situation.

Try taking this online assessment to discover which approach you favor, and to learn more about all five options. You might also consider taking this assessment with a trusted colleague! It could spark an interesting conversation, and help you to determine whether you see yourself the same way that others see you.

http://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp

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