Communication

Want to Know How to Write Good Assessment Questions? Yes – No – Maybe

Want to Know How to Write Good Assessment Questions? Yes – No – Maybe

If you develop training materials as part of your job, then I bet you also spend time writing assessment questions. You might write pretest questions, practice questions, or graded posttest questions. Assessments are included in training materials for a reason. They’re a good thing! They highlight and reinforce key information. They allow learners to practice(…)

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Dealing With Conflict – Some Do’s and Don’ts

Dealing With Conflict – Some Do’s and Don’ts

We’ve all experienced occasional conflicts with other people. That’s what happens when you live and work with others. It’s impossible to be in perfect harmony at all times. But it feels terrible, doesn’t it? I know there are some people who kind of enjoy arguing – but personally, I hate conflict and confrontations. It makes(…)

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How to Deal With Office Gossip

How to Deal With Office Gossip

Let’s be honest – people like to gossip. I think it happens in most workplaces, especially within close-knit groups. But is that really a bad thing? The word “gossip” sounds negative, but it can actually have some positive effects. Research indicates that office gossip can help people to relieve feelings of stress and frustration, and gain(…)

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