It’s 11:30 a.m., you have a teensy break before your next meeting, and you are rushing to answer one more email. You push the Send button on that email and less than a split-second later, you realize that you just sent the wrong version or that the auto-correct feature in the TO line included someone who shouldn’t be receiving this particular message.

What to do?

You can try recalling the message in Outlook…

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However this does not guarantee 100% success because of the reasons listed below:


  • If this email routes to an outside server, the email cannot be recalled. Since many people route/autoforward their work emails via google, smart-phone, or Facebook, there is a large possibility that you cannot recall that message because it’s already at a router off-site.
  • It can be recalled via the recall feature in Outlook — but only if the email only circulates on the local intranet AND has not been read or opened by the recipient.
  • Both the sender AND the recipient should be using Outlook during a recall.

Click here for more information on recalling emails in Outlook.