We’ve all experienced occasional conflicts with other people. That’s what happens when you live and work with others. It’s impossible to be in perfect harmony at all times. But it feels terrible, doesn’t it? I know there are some people who kind of enjoy arguing – but personally, I hate conflict and confrontations. It makes(…)
When you’re working from home and you get into a disagreement with a coworker, it can sometimes be difficult to resolve it. It’s not possible to stop by your coworker’s office, talk about the issue, and work through any slights or misunderstandings. You have to deal with it at a distance. And you might find(…)
Have you ever been faced with an angry customer or client? No matter what, it’s probably going to be tense and stressful. But you can make the situation less upsetting if you’re prepared. You need to know how to handle angry clients, mitigate their anger, and resolve the situation (if possible). Follow these steps: Stay(…)
千羽鶴 (Senbazuru). A thousand paper cranes. In Japanese mythology, cranes are mystical animals believed to have lived for a thousand years and bring luck and longevity. There is a legend in Japan that says if you can fold a thousand paper cranes, you will receive a wish, such as a long life or recovery from(…)
We all want to be good team players at the office. Life is just easier when everyone gets along. But no one is perfect, and work can sometimes be difficult and demanding. As a result, arguments can occur. Sometimes an argument with a colleague can be so extreme and upsetting that it can actually damage the work(…)
In almost any industry, there are tensions between groups of people. Creative people often call financial people “bean counters,” and they aren’t being complimentary. Ask nurses what they think about doctors, and you’ll hear stories of arrogance and self-importance. Go to any technology company, and you’ll hear about the sales force — people who will promise(…)
Conflict is a part of life. The ability to resolve a conflict is an essential interpersonal skill. There are different approaches to conflict resolution. Many believe that there are five options: avoidance, accommodation, competition, compromise, and collaboration. There is no approach that’s best. It really depends on the type of conflict that you’re experiencing. Different(…)