You’re probably familiar with the term “soft skills.” They’re things like conflict resolution, communication, creativity, and active listening. Unlike “hard skills” like math and science, soft skills are more touchy-feely. And although most people see them as valuable, they’re generally not viewed as essential. Current research, however, suggests that soft skills are more important than(…)
Sorry, everyone. This is not relationship advice on how to flirt with that one guy you always see at the coffee shop before you leave. Well, maybe it could be. It depends on how you use the information I’m about to tell you. Six billion people have access to phones, and phones help us communicate.(…)
Human beings are social creatures. Most of us spend a lot of time interacting with the people around us. We meet our needs and accomplish our goals by associating and cooperating with others. So the ability to communicate and interact effectively with other people is essential. Strong interpersonal skills have been linked to success in(…)
The following is an (edited) excerpt from a recent 60 Minutes report, “How Dogs Express Their Emotions.” If you have ever watched YouTube videos of dogs welcoming home returning service members, it’s easy to see the bond between dogs and their owners. But have you ever wondered if dogs love us the way we love(…)
Effective listening is one of the most important interpersonal skills. People who know how to listen are better able to communicate with others, avoid misunderstandings, and resolve conflicts. Here are a few techniques used by effective listeners: Show interest – Face the person who is speaking, make eye contact, nod your head, etc. Try not(…)
Conflict is a part of life. The ability to resolve a conflict is an essential interpersonal skill. There are different approaches to conflict resolution. Many believe that there are five options: avoidance, accommodation, competition, compromise, and collaboration. There is no approach that’s best. It really depends on the type of conflict that you’re experiencing. Different(…)