Communication

The One Thing You Should Do to Make Your Coworkers Like You

The One Thing You Should Do to Make Your Coworkers Like You

It’s so important to be on good terms with your coworkers. When people have good relationships at work, they’re happier and more productive. They’re more likely to collaborate, share ideas, be creative, and enjoy the work that they do. So what should you do to make your coworkers like you? According to research, the answer(…)

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2018 Office Jargon and What It Means

2018 Office Jargon and What It Means

I think I work in a jargon-loving office. My coworkers are always throwing around phrases like “I don’t have enough bandwidth” and “that’s definitely in my wheelhouse.” Honestly, I hear these types of phrases so often that I sometimes forget that they’re office jargon. A couple weeks ago, I used the term “bandwidth” when talking(…)

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How to Manage Angry Customers

How to Manage Angry Customers

If you’re responsible for providing customers with assistance and troubleshooting problems, I’m sure you occasionally have to deal with an angry person. People get frustrated when things don’t go their way, and unfortunately, they sometimes take it out on the people who are trying to help them. Getting yelled at by angry customers is upsetting.(…)

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