It’s great to get along with your coworkers. It makes it so much easier to collaborate and get things done. In addition, research indicates that people with friends at work are more focused, happy, healthy, and engaged. Work is so much better when friends are involved! So it makes sense to talk to your coworkers(…)
If you’re a manager, then you’re probably responsible for providing your team members with feedback – perhaps during annual performance reviews. But it’s also important to ask your team members to provide you with feedback. To be an effective leader, you need to know if you’re providing your team with the tools and information that(…)
Would you like to sound confident when talking to clients, managers, and coworkers – even if you don’t feel confident? Would you like other people to view you as knowledgeable, trustworthy, and authoritative? If so, author Jayson Demers suggests that you try these simple techniques: Speak slowly – Speaking quickly can make you sound nervous,(…)
Have you ever been faced with an angry customer or client? No matter what, it’s probably going to be tense and stressful. But you can make the situation less upsetting if you’re prepared. You need to know how to handle angry clients, mitigate their anger, and resolve the situation (if possible). Follow these steps: Stay(…)
It’s so important to be on good terms with your coworkers. When people have good relationships at work, they’re happier and more productive. They’re more likely to collaborate, share ideas, be creative, and enjoy the work that they do. So what should you do to make your coworkers like you? According to research, the answer(…)
It’s so hard to criticize a coworker or manager. Even if you think that your feedback would be helpful, you’re still saying something negative – and it could easily cause the person to become upset and defensive. But what if it can’t be avoided? Is it possible to deliver constructive criticism without hurting anyone’s feelings?(…)
We all make mistakes. No one is perfect and no one is immune from the occasional slip-up. So it’s possible that you’ve occasionally made a mistake at work and upset one of your coworkers. And when that happens, you naturally want to apologize. But when you do apologize, you need to do it right. Because(…)
Public speaking can be a terrifying thing. It’s hard to get up in front of a group of people and give a speech! It’s a nerve-wracking experience. And if you make a mistake, there are so many witnesses. So it’s no surprise that public speaking is something that many people try to avoid. More than(…)
You want your manager to think highly of you. You want to be seen as competent, efficient, and reliable. So how do you respond when your manager asks you to take on a project that (for one reason or another) is impossible for you to do? How can you voice your objection without coming across(…)
Managing other people can be a tough job. It’s not unusual to have to deal with difficult situations, and it can sometimes be hard to know what to say. So when you have to give negative feedback or deliver unhappy news, you might find yourself resorting to the use of old tried-and-true phrases like “It’s(…)