No matter how good people are at communicating with their coworkers, misunderstandings still happen on occasion. And it may lead people to say things like this: I thought it was obvious. It goes without saying. I didn’t know I needed to spell things out. These miscommunications result from what psychologists call “signal amplification bias.” Basically,(…)
“OK” is one of the most frequently used words in the English language. We say it all the time. And in spoken conversations, it’s a perfectly good word to use. If you stopped by your coworker’s office and asked him or her for a favor, and your coworker responded by saying “OK,” that would be(…)
It’s so essential to have good communication skills. We use these skills every day, in all types of situations. We use them to collaborate with our coworkers, foster relationships with customers, form meaningful relationships, coordinate our efforts, and work together to achieve common goals. But unfortunately, no matter how hard we try, we sometimes misunderstand(…)