When it comes to engaging employees and enhancing productivity, is there anything more motivating than money? Dan Ariely, Professor of Psychology and Behavioral Economics at Duke University, thinks there is. He believes that money is actually a poor motivator, and that simple compliments are much more powerful than we realize. Watch the brief video below to learn more about his theory. And feel free to share your own opinions in the Comments section below!
Leadership
The Link Between Civility and Productivity
I think we’d all like to work in a civil environment – the kind of place where people demonstrate consideration, appreciation, courtesy, and kindness. In a civil workplace, you feel respected and appreciated. You feel safe to share your ideas, and you know that your opinions matter.
And now research has uncovered another reason why workplace civility is important! Several studies have shown that it has a significant impact on employee productivity. When people are treated civilly, they’re more creative, engaged, and enthusiastic about their work. And they’re more likely to meet (and exceed) expectations. In contrast, when people are not treated civilly at work, they tend to focus on these negative encounters. As a result, the quality and quantity of their work suffers.
So be good to your coworkers and the people you manage. Not only will it make everyone feel happier and more satisfied with their work, but it will also make the entire organization more productive and successful!
Porath, C. (2016, November 23). Civility at work helps everyone get ahead. The Wall Street Journal. Retrieved from http://www.wsj.com/articles/civility-at-work-helps-everyone-get-ahead-1479917555
Forget the Golden Rule
Most of us have heard of the “the Golden Rule.” It’s a basic principle that’s usually worded something like this: “Do unto others as you would have them do unto you.” (Or, as my Mom used to say, “Treat other people like you want to be treated.”) It’s a good concept. It’s all about having empathy for others. But according to psychologist Peter Langton, it’s the wrong approach to take at the office.
In an office setting, you’re interacting with a wide variety of people who often have different skills, personalities, working styles, and world views. So it’s very possible that your coworkers may not appreciate being treated the same way that you like being treated.
I once had a boss who was a huge sports fan, and there was nothing he liked better than a sports analogy. During every conversation, he would work in a story about his former football coach and the things that he had learned while being a member of the team. He would often get really emotional while telling these stories. It was clear that he loved this stuff. But the rest of the office didn’t share his passion and his sports analogies didn’t tend to go over very well. Instead of being inspired by his sports stories, I think most people felt a little uncomfortable and confused.
So if you shouldn’t follow the Golden Rule, how should you behave? Langton suggests that you start by doing the following:
- Know yourself – Take an honest assessment of yourself, and identify your strengths and weaknesses.
- Learn about the people you work with – Figure out what your coworkers’ needs are. Determine the ways in which they’re similar to you, and identify the ways that they’re different. It’s quite possible that they have strengths that you lack (and vice versa).
Once you’ve done those two things, you’ll be able to benefit from the varied strengths and skills that your coworkers have to offer. You’ll be able to support your coworkers, and you’ll know who to talk to when you need help. You’ll also be able to do the most important thing – treat other people like they want to be treated.
Langton, P. (2016). The golden rule is wrong. Talent Development, 70(7), 72-73.
The Nature of High-Performing Teams
Some groups of people just work so well together. They share ideas, listen to each other, and contribute whenever they can. They’re welcoming, creative, empowering, and productive. They make any project seem like it can be easily managed – no matter how challenging it might be!
High-performing teams come in all different varieties. Yet, they do tend to have certain characteristics in common, including the following:
- Team members trust each other and support the team’s mission.
- Everyone on the team feels free to share their thoughts and ideas.
- Team members respect each other.
- Team members all know the processes that are followed to get tasks done.
- Everyone on the team has the same goal.
- Team members know what is expected of them.
- All team members contribute to the project.
- Team members are relaxed and informal when interacting with each other.
- Project decisions are discussed, and everyone on the team is given the chance to contribute.
- Team members are encouraged to point out problems and voice dissenting opinions. Working through problems and disagreements ultimately helps to make the end product stronger and better.
- When the team is unable to reach a decision, decisions are made by the team lead.
- Team leadership can shift from one team member to another if it will benefit the overall project.
So if you’re forming a new team, these are definitely qualities to encourage and aspire towards! It can also be helpful to create a “team charter” at the beginning of a project. It’s a document that outlines basic things like the purpose of the team, how often the team will meet, and the desired end result of their efforts.
Wiese, C., & Ricci, R. (2012, July 22). 10 characteristics of high-performing teams. The Huffington Post. Retrieved from http://www.huffingtonpost.com/carl-wiese/10-characteristics-of-hig_b_1536155.html
Make the Office a Happy Place
Most employees spend a big chunk of their lives at the office. So, of course, you want the office to be a happy place! Happy employees are more engaged, creative, and productive. They’re content in their work and unlikely to seek a new position at another company.
So how can leaders create a happy work environment? Here are five suggestions:
- Provide training opportunities – Give your employees the opportunity to learn, grow, and expand their skill sets.
- Promote from within – Help employees who want to become managers to develop their leadership skills and take on these types of responsibilities.
- Be flexible – Allow your employees to decide how they should get their work done. In most instances, the way in which employees get work done is not really important, as long as they’re meeting deadlines and producing quality work. So give your employees room to breathe, and try not to micromanage.
- Reward excellence – When employees produce excellent work, acknowledge and reward their efforts.
- View diversity as a benefit – Having people on your team with different backgrounds, opinions, and skill sets is a huge asset. So be open to their ideas and feedback. Your employees will know that their ideas are valued, and it will make your team stronger.
Lawrence, D. (2016). Don’t worry, be happy. Talent Development, 70(7), 60-64.
Be Transparent
What makes employees feel happy and engaged? Cool perks like free lunches and company parties can give people a boost. But research indicates that one of the biggest contributors to employee happiness is transparency. People feel positive, invested, and engaged when information is shared openly and freely.
Too often, company leaders keep information secret. There’s the belief that employees don’t need to know about issues or challenges until they directly impact them in some way. But secrecy can result in feelings of distrust, false rumors, and misunderstandings. Being transparent is an easy way to prevent this from occuring.
And transparency doesn’t just mean sharing information! When leaders stand up in front of a meeting and make announcements, this is certainly helpful and informative. But true transparency involves two-way conversations. Employees need to be able to ask questions and have their questions answered fully and honestly.
Kruse, K. (2013, December 2). Transparency eats culture for lunch. Forbes. Retrieved from: http://www.forbes.com/sites/kevinkruse/2013/12/02/transparency-eats-culture-for-lunch/#7fe4af1e3cae
How to Increase Employee Engagement
It’s great to have engaged employees. Engaged employees are happy, enthusiastic about their work, and highly productive. But how can you help your employees to feel more engaged at work? Well according to Emma Seppälä, Associate Director of Stanford University’s Center for Compassion and Altruism Research and Education, managers need to provide their employees with three things:
- Inspiration – When people feel like they’re contributing to something important, their engagement levels increase substantially. They gain a sense of purpose, which leads them to be more creative, focused, and committed. It’s also important for managers to demonstrate that they care more about the wellbeing of their group than they do about their own self-interests. This is inspiring to employees, and can encourage them to be more cooperative, dedicated, and loyal to their team.
- Kindness – Try to create a work environment that’s kind, respectful, and considerate. One way to do that is to regularly ask your employees how they’re doing, and then really listen when they answer. Research has shown that a kind, caring environment can make employees more productive and dedicated. It can also make managers more effective.
- The encouragement to take care of themselves – Managers should encourage their employees (and give them the time) to exercise, take breaks, and take time off from work. On evenings and weekends, employees shouldn’t be expected to be “on call” or answer work emails. Employees who are calm and rested are happier and have a greater sense of well-being. And because they’re well-rested, they’re able to make better decisions and be more productive at work.
Seppälä, E. (2016, February 29). To motivate employees, do 3 things well. Huffington Post. Retrieved from: http://www.huffingtonpost.com/emma-seppala-phd/to-motivate-employees-do-_b_9258800.html
How Work Affects Your Weekend
A recent research study revealed something that actually seems pretty common sense:
- People who don’t like their jobs feel really happy when the weekend rolls around.
- People who do like their jobs don’t feel as excited about the weekend. In fact, thinking about the weekend might not increase their level of happiness at all because they’re already happy and satisfied.
And that makes sense. If you enjoy what you do during the week and you’re happy at work, the weekend becomes less important.
But here’s the part that’s more surprising. You would expect that the prospect of getting to spend time with family and friends over the weekend would make you feel happy and excited. And to a certain extent, it does – but not that much. Researchers found that people who had plans to spend time with loved ones did feel a little more happy and excited about their weekends than people who didn’t have similar plans. But still, the factor that had the most significant impact on peoples’ level of weekend excitement was how they felt about their jobs. That’s how important our work is to us, and that’s how powerful an effect it has.
So what makes people happy at work? Research suggests that two things are vitally important:
- Working in an open and trusting environment
- Having a boss who is supportive and feels like a partner
So leaders, take note! Workplace happiness is important. It has a powerful impact on employees’ lives – and not just while they’re at work. So pay attention to the mood around your office. And if it seems like morale is low, try to take steps to improve it. You can make your employees more happy and satisfied by helping to create a work environment that’s open, safe, and supportive.
McGregor, J. (2015, July 24). How our workplace environment affects our weekend mood. The Washington Post. Retrieved from: https://www.washingtonpost.com/news/on-leadership/wp/2015/07/24/how-our-workplace-environment-affects-our-weekend-mood/
Creating an Effective Workplace in Just Two Steps
Do you want your team to be effective and productive? Experts suggest that it may not be as complex as you might think. In fact, it may involve just two basic steps:
- Provide your team with the skills they need to succeed. Ask your team members to answer the question, “What can I provide that other people will love?” Once they arrive at an answer, have them act on their ideas by asking more questions, doing the necessary research, talking to people who might be able to help with their ideas, improving on their ideas, and then implementing them. These basic skills can result in some amazing innovations!
- Praise your team members when they do a great job. Give people the recognition they deserve. Be sincere and praise them often. It will improve your team’s moral, inspire them, enhance their feelings of loyalty, and motivate them to do even more great things.
And that’s it! Provide people with the skills they need and recognize the good work that they do. By following these two simple steps, you can help your team become empowered, innovative, and successful.
Sturt, D., & Nordstrom, T. (2016, January 22). Want to be a successful 21st century workplace? Start here. Forbes. Retrieved from: http://www.forbes.com/sites/davidsturt/2016/01/22/want-to-be-a-successful-21st-century-workplace-start-here/#75e2464c186e
You Can’t Be a Leader Without Followers
At work, you need both leaders and followers. Although leaders often get more attention and praise, followers are just as essential. Leaders can’t exist without followers and organizations can’t run without them.
This point is made in a very entertaining way in a TED talk by Derek Sivers. He dissects a short video of a “shirtless dancing guy” and makes some very salient points about the importance (and bravery) of followers. Enjoy!